Leadership and Change Management

Contact Hours: 2.25 NCPD Hours

Learning Outcome(s):

After participating in this course, learners will be able to:

• Discuss the evolution of leadership theory as a foundation for evidence-based leadership practice.
• Assess the effectiveness of leadership.
• Explain the relationship between leader behavior and work outcomes.
• Describe the leadership process.
• Describe how leadership behavior meets the needs of a team during change.
• Recognize opportunities for nurse leaders to act as change agents.
• Discuss key change theories and models.
• Recognize and manage barriers and sources of resistance to change.
• Apply practical steps and leadership strategies to plan, implement, and sustain change in a healthcare setting.
• Apply leadership and change management concepts to real-world examples of leading technology-related change in practice.
• Discuss characteristics of impactful meetings.
• Apply strategies to plan, facilitate, and improve meetings, including managing disruptive behaviors.

Author(s):

Eve L. Layman, PhD, RN, NEA-BC

Rebecca Feather, PhD, RN, NE-BC

Ruth Tappen, EdD, RN, FAAN

Linda Harrington, PhD, DNP, RN-BC, CNS, CPHQ, CENP, CPHIMS, FHIMSS

AnnMarie Papa, DNP, RN, CEN, NE-BC, FAEN, FAAN