Course Details

Contact Hours: 4.00 NCPD Hours

 

Learning Outcome(s):

After participating in this course, learners will be able to:

  • Summarize documentation principles.
  • Identify the type of documentation needed to complete an incident report.
  • Classify legal doctrines which affect your practice.
  • Discuss the basic premise of patient autonomy.
  • Explain which patients can and cannot consent to or reject treatment.
  • List the differences between an adverse event and medical error.
  • Understand how a facility's risk management department handles medical errors.
  • Identify rationale and create a plan to avoid the "sins of customer service."

 

Author(s):

Patricia Iyer, MSN, RN, LNCC

Barbara Levin, BSN, RN, ONC, CMSRN, LNCC

Mary Ann Shea, JD, BS, RN

Course Curriculum

Welcome!
Important Notice Regarding Lesson Completion and Receiving NCPD Credit/Contact Hours
Legal Documentation and Defenses
Course Test
Evaluation & Certificate Instructions
Evaluation: We value your feedback!