Managing the Team
This course will expose the learner to ways teams are formed, provide managers with effective skills to build and lead a team, and assist managers in dealing with conflict within a team structure. Course Expires: 06/23/29.
Course Details
Contact Hours: 5.25 NCPD Hours
Learning Outcome(s):
After participating in this course, learners will be able to:
- Define a team and describe the value of teamwork.
- Identify the five stages of group development.
- Describe the leader's role in the five stages.
- Provide recommendations for successfully working with each generation.
- Describe how to plan, structure, and conduct a group meeting.
- Define interprofessional collaboration/collaborative practice.
- Define and describe the various conflict management styles.
- List the steps involved in conflict resolution.
Author(s):
Valda V. Upenieks, PhD, RN
Chris Joyner, DNP, RN
Renee Cecil, MSN, RN, CEN, CCCC, NREMT
Ron Kraus, MSN, RN, CEN, ACNS-BC
Lori Pajakowski, DNP, RN
Nicole Siddons, DNP, APRN, FNP-C
Course Curriculum
Welcome!
Important Notice Regarding Lesson Completion and Receiving NCPD Credit/Contact Hours
Managing the Team
Course Test
Evaluation & Certificate Instructions
Evaluation: We value your feedback!
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