Performance Improvement
Part of the Director-Level Nurse Leadership Program; covers using data, communication, project management, and strategic planning to drive improvement. Course Expires: 04/01/29.
Course Details
Contact Hours: 3.25 NCPD Hours
Learning Outcome(s):
After participating in this course, learners will be able to:
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Performance Improvement, Safety, and Outcomes
- Summarize essential elements of a performance improvement program.
- Discriminate between types of root cause analysis.
- Relate at least two benefits achieved when an incident reporting system is employed.
- Interpret outcomes of care delivery data.
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Communication and Collaboration
- Describe effective communication practices in nursing and how they support safe, effective, and collaborative care.
- Recognize communication practices and structured tools that help reduce fragmentation and support patient safety.
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Project Management
- Identify the primary knowledge areas of Project Management.
- Describe the pitfalls that commonly serve as barriers to effective project management.
- Distinguish between the different types of reports and analytics that play a key role in project management.
- Describe the benefits of a strong Super User program for project initiatives.
- Differentiate the tools needed to track various components of the project for training, resources, support calls, etc.
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Strategic Planning
- Explain the strategic planning process and its various components.
- Discuss the application of a strategic plan in a practice setting using case study methodology.
Author(s):
Patrick K. Howard, PhD, RN, CEN, CPEN, NE-BC, FAEN, FAAN
Lana Brown, PhD, RN, NEA-BC
Rebecca Freeman, PhD, RN, FAAN, FNAP
Course Curriculum
Welcome!
Important Notice Regarding Lesson Completion and Receiving NCPD Credit/Contact Hours
Performance Improvement, Safety, and Outcomes
Lesson One Test
Communication and Collaboration
Lesson Two Test
Project Management
Lesson Three Test
Strategic Planning
Lesson Four Test
Evaluation & Certificate Instructions
Evaluation: We value your feedback!
Additional Products
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Sigma's Director-Level Nurse Leadership Program
The Director-Level Nurse Leadership Program prepares nurse leaders to operate effectively in complex healthcare environments where clinical outcomes, workforce stability, financial performance, and organizational priorities intersect. Expires: 4/1/29
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$59.95Project Management
The purpose of this course is to introduce the learner to the steps involved in project management, including how to select the appropriate members of the project management team. Course Expires: 06/23/29.
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$59.95Using Evidence to Guide Decision Making & Management Practices
This course is designed to educate the learner on the steps required in applying evidence to administrative decision making. Course Expires: 06/23/29.